All Posts Tagged With: "student satisfaction"
What’s the Real Value of a College Education?
The Baldrige Criteria are all about asking the right questions to help you understand and improve how your organization operates. If your organization is a college or university, here are four fundamental questions recently posed by Fast Company:
- What do you really learn in college?
- Is what you learned in college really what’s producing the value?
- Or is it simply the mere fact of having a college degree?
- Or maybe there’s something more subtle going on—that is, people who go to college tend to be more motivated or hard-working and would have ended up succeeding whatever they did?
“Infographic of the Day: Is College Really Worth It?” by Cliff Kuang suggests answers to the these questions in an intriguing graphic. The key points are:
- Two million high school graduates enroll in college each year. One in three drops out after the first year, which wastes $9 billion.
- One out of five students can’t balance a checkbook.
- One out of two students can’t correctly analyze prose like news editorials. (How can a democracy function if our supposedly smartest young people cannot think critically?)
- The average college freshman spends over ten hours a week partying and eight hours a week studying—and more than 63 hours engaged with media and technology (games, cell…
10 Critical Questions: Results
The Baldrige model focuses on results: You don’t transform an organization without a very good reason, and for those organizations that transform themselves through Baldrige, the reason is because it delivers results. Check out some of the results achieved by Baldrige Award recipients in the following areas:
Better yet, read Category 7 in the award application summary of any winner you choose (click here) and you will find impressive results across all six of the areas measured.
The Results Category is the only Category in the Baldrige Criteria that examines your organization’s performance and improvement—but this one Category is worth 45% of the possible points when scoring a Baldrige application because the Baldrige model focuses on results. The best way to evaluate your results is through an assessment using the Baldrige Criteria. You can find out how to do that here. If you cannot do a full assessment but want insight into how to improve your results, here are 10 critical questions to ask and answer:
What are your current levels and trends in key measures of:
- Product performance OR student learning and improvement in student learning OR health care outcomes, health care process results, patient safety, and patients’ functional status?
- Customer/student/patient and stakeholder satisfaction,…
