All Posts Tagged With: "Richland College"
What Are Your Organization’s Core Competencies?
It’s one of the first questions in the Baldrige Criteria. Few organizations have a good answer.
The Baldrige Criteria define core competencies as “your organization’s areas of greatest expertise…strategically important capabilities…central to your mission or provide an advantage,” that are frequently “challenging for competitors to imitate and provide a sustainable competitive advantage.”
What do you do better than your competitors that gives you an edge in your market?
Here’s an example from Richland College (RLC), the first and only community college to receive the Baldrige Award. Located in Dallas, Texas, RLC serves a multicultural student body of 14,500 students seeking college credits and another 6,000 continuing education students.
RLC has identified four core competencies:
- Seamless transitions for lifelong learning
- Leader-full, values-inspired agility and innovation
- Development and engagement of faculty and staff
- Sustainable community building – the triple bottom line
You will see evidence of processes RLC uses to take advantage of these core competencies in its award application summary and results that affirm that these are, indeed, RLC’s areas of expertise. Case in point: All employees have career-development plans that, for those employees encouraged to pursue senior leadership positions, include training, internships, and filling in for senior leaders when they are out. As a result, 22 former RLC employees have been named…
2Sep2009 | Steve George | 0 comments | Continued
