All Posts Tagged With: "Basics"
The Birth of Baldrige
(The following excerpt describing how the Baldrige Award came about is taken from my first Baldrige book,The Baldrige Quality System, published by Wiley & Sons in 1992)
In the early 1980s, U.S. business and government leaders worried about the nation’s ability to compete. They formed councils to study the problem. They participated in conferences and sat on committees whose sole aim was to figure out how to improve the quality of U.S. products and services on a national level.
11Jul2009 | Steve George | 0 comments | Continued
