3 Ingredients to Improving Healthcare
I recently wrote about the Thomson Reuters study that identified the top 100 hospitals based on clinical quality and efficiency. According to Linda Wilson at ModernHealthcare.com, the study identified three ingredients the top 10 hospitals in this list often use “for successful quality improvement: a corporate-level coordinating committee, ample involvement in planning from front-line caregivers, and a systemwide electronic health record.”
Wilson shows how these ingredients are making a difference at one Top 10 hospital—HealthEast Care System in St. Paul, Minnesota. HealthEast’s goal is to help physicians and nurses improve quality. “The bedside caregivers are constantly challenged to be delivering the right care, at the right time—every time,” said Craig Svendsen, CMO for HealthEast, which relies on the three ingredients to align caregivers with best-practice quality of care.
The Modern Healthcare story also quotes Jean Chenoweth, head of the 100 Top Hospitals programs at Thomson Reuters. In an era of public reporting of quality data, she says, system-level board members and executives should ask themselves: “Does the mission of the health system need to change if it doesn’t have quality in its mission?”
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