Juran Institute, Inc. is pleased to announce the acquisition of Baldrige.com into our family of quality solutions and services. Our legendary founder, Dr. Joseph M. Juran, was a particularly vocal advocate for the Baldrige program. Prior to the passage of the congressional act that created the Baldrige Award in 1987, he testified in front of Congress on behalf of creating the award to help bring the focus of quality to the United States. Dr. Juran was also one of the original overseers of the Baldrige Award process.  Juran Institute has offered its own staff in support of the Baldrige process, many of whom have participated in the roles of Judges, Sr. Examiners, and Examiners.

Let me personally thank Steve George for all of his contributions to this website and to the Baldrige process overall. We will continue to focus the site on the same principles that Steve did, which will be to offer insights and information on the Baldrige model as an archetype for performance excellence. We will offer articles, links, and information directly related to the Baldrige categories that will be both relevant and interesting to our readers. We also will have Steve join us from time to time as a guest author.

Baldrige.com will be managed by Joseph A. De Feo, President and CEO of Juran Institute, as well as Tom Huizenga, our General Manager and Baldrige examiner. Both of us were personally managed and coached by Dr. Juran prior to joining Juran Institute. We have led extensive careers in quality management, which includes the Baldrige Award. In addition, Tom and I previously worked for a company that was selected for a site visit during the first year of the Baldrige Award.

Our belief is that the US needs the Baldrige Criteria to help assure our country remains competitive around the globe for decades to come. We will do what we can to assure that happens.

We want to assure our readers that this change will be for the positive; we will strive to provide you with only the most relevant and pertinent information to better your organization and achieve improved competitiveness and business results using with the Baldrige model.

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