Recruiting, Retaining, and Engaging
Since 2006, Cisco Systems has hired more than 2,500 Generation Y employees—and retained 98% of them after two years. According to a BusinessWeek article, “Why New Grads Love Cisco,” (September 3, 2009), “Cisco’s staff engagement levels are off the charts.”
Recruiting, retaining, and engaging employees are key areas to address in the Baldrige Criteria. How does Cisco do it?
Matchmaking: New recruits get to choose the department they want to join and the manager they want to work for. Here’s how it works:
- New employees start with a week-long overview of the company.
- During the next week, managers from more than 30 business units describe what their units do and why the new recruits would want to work with them.
- The new employees select their five favorite business units.
- Over the final week, new employees meet with the managers and employees in those units.
- Each employee chooses his/her top three managers.
- Cisco makes the match, usually with the new employee’s top choice.
I recently read a book that has not yet been published about managing multiple generations. The #1 tip for managing Generation Y was to create opportunities to bond with each other, with coworkers, and with managers.
Cisco Systems innovative approach does this very well, serving the needs of its new recruits as well as the company’s need for loyal, engaged employees.
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Excellent topics. I would like to receive continuous feedback.