How to Deploy Your Strategic Plan
Iredell-Statesville Schools won the Baldrige Award in 2008. In its application, available here (pdf), it demonstrates the alignment of its success factors, strategic goals, action plans, HR training and development, leading indicators, and results. It does this through the table shown below.
Each of the district’s 17 strategic goals is assigned an owner who is responsible for a district improvement plan that addresses the goal. Action plans that support the improvement plan are then developed within the owner’s department.
The owner reports on progress on the plan quarterly to senior leadership using the key measures listed in the table below and a rubric aligned to the factors by which Baldrige evaluates a process: approach, deployment, learning, and integration.
I-SS has more than 100 leading indicators for monitoring performance on short-term action plans that it tracks monthly. According to the application, “Each action plan is integrated with a PDSA approach, so that each plan must have three evaluation measures that measure completion and fidelity to the overall approach of the PDSA and an evaluation measure that impacts the overall goal.”
To see how all of this helps I-SS achieve its strategic goals, read its Baldrige Award-winning application summary (pdf).
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