Process Management: DMAIC for Everyone
July 31st, 2009 • Related • Filed Under
If you’ve been looking for a formal approach to process improvement, consider DMAIC. A Six Sigma approach developed by W. Edwards Deming in the 1950s, DMAIC stands for Define, Measure, Analyze, Improve, and Control.
The DMAIC Process
DMAIC explores the answers to basic questions about how a process works, why it’s not working as well as it needs to be, and what needs to be done to improve it. In a nutshell, you use the DMAIC process to:
- Define the problem: What problem needs to be solved? What process or processes need to be improved?
- Measure the process to figure out what it’s capable of: What is the capability of the process?
- Analyze the process to identify defects and their root causes: When, where, and why do defect occur?
- Improve the process by eliminating the defects and addressing the root causes: What actions must be taken to eliminate defects and root causes?
- Control future process performance: What controls must be implemented to sustain the improvements?
For more information about DMAIC and how to use it, check out this article, one of many online resources that can help you get started.
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I would welcome insight from this group regarding your leadership and talent challenges as they relate to Lean Six Sigma (LSS). YPS Learning Institute is a provider of learning and development solutions. We integrate best practices in adult learning and talent development with the core principles, tools and framework of LSS (mainly DMAIC). Your experiences regarding both the successes and failures of LSS due to the disconnect between the integration of a LSS initiative and transforming talent. Thank you. Best – Abbe Rosenthal, Partner YPS Learning Institute
I have found the DMAIC process to be very effective in solving manufacturing (product quality) and service problems in large companies. This is a solid approach.