Baldrige ROI
The Baldrige blog describes a slide shown by Jerry Rose, the head of quality at Cargill, at the recent Quest for Excellence. Cargill has had two businesses win the Baldrige Award and one has received the Award twice.
Rose’s slide divides Cargill businesses into three groups: those with a high degree of Baldrige deployment, those with partial deployment, and those just beginning to use Baldrige. The businesses with a high degree of deployment have achieved 30% cumulative earnings after taxes vs. budget. The businesses with partial deployment achieved 13%. The businesses just beginning their Baldrige journeys had -12%.
Rose summarized the results: “Deciding to embrace the Baldrige program in your company is a commitment to a journey. It takes time, it takes dedication, and it takes resources. What I know for sure is that there is a huge return on your investment.”
To see more results that support this Baldrige ROI, click on these articles:
- Baldrige and Quality Results
- Baldrige and Workforce Results
- Baldrige and Customer Results
- Baldrige and Financial Performance
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