3 Systematic Innovation Processes
September 24th, 2009 • Related • Filed Under
“Managing for innovation” is a Baldrige core value. “Systematic processes for innovation should reach across your entire organization,” according to the Baldrige Criteria booklets.
So what is a systematic process for innovation? At the Clinton Global Initiative yesterday, Judith Rodin, president of the Rockefeller Foundation, introduced three such processes that can be applied to social issues but are also relevant for any organization:
- User-Driven Innovation. Use measurable results to identify what is working well in a team, group, or department. Define the approach and teach others how to use it. Such internal benchmarking has been a strength of many Baldrige Award recipients.
- Crowd Sourcing. Your internal experts are linked virtually by your organization’s intranet. Post a challenge for any individual or self-selected team to solve. Set a deadline. Establish rewards and recognition for contributors and for the best solution.
- Collaborative Competition. Same idea except that individuals and teams work together to solve a problem by posting their ideas and building off the ideas of others. “That gives you two things,” said Rodin, “a line of sight to see where the white spaces may be and a collaboration in the competition because the sooner you re-post and revise, the sooner you get access to other people’s re-posting.”
Alexandra Cheney summarizes Rodin’s speech for Fast Company online in “Is Innovation Just Another Business Model? 3 Systematic Innovation Processes.” The article describes how each process has been applied in the social sector.
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