New Zealand Business Excellence
Three organizations are in the running for the 2009 Gold level New Zealand Business Excellence Award. The award, which is aligned with the Baldrige Criteria, has only been given twice in the last 13 years.
It’s interesting to consider the three candidates because none is actually a business: the New Zealand Fire Service, Western Bay of Plenty District Council, and Royal New Zealand Navy.
According to a press release (click here to read the release), the Fire Service started using the Business Excellence process in 2001. It received a Bronze Award in 2005. The Royal New Zealand Navy, which started its business excellence journey in 1999, has earned two Bronze awards and one Silver award. As for the Western Bay of Plenty District Council, CEO Glenn Snelgrove said, “The business excellence journey has been about ensuring every system, process, and activity of our business directly aligns with meeting the needs of our customers.”
The New Zealand Business Excellence Foundation has more than 160 members who benefit from services such as facilitated assessment tools, customized training, networking, best practice information, and business-related articles and presentations. You can find out more about the Foundation here. Presentations and award-winning applications are available to members only.
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