So says Larry Potterfield, CEO of MidwayUSA, one of the 2009 Baldrige Award recipients telling their stories at the twenty-second Quest for Excellence this week. You can get the 30,000-foot perspective of QEXXII by checking out the blogs being posted at Blogrige, the “official” Baldrige blog (click here).

The Blogrige folks are really selling the conference, posting five times in its first day. Here are the highlights among the highlights:

• “Process and passion build a champion,” according to Mark Laney, CEO and president of Heartland Health.

• “Great leadership trumps process,” said Potterfield.

• There are no education recipients presenting this year, but schools, like America, need Baldrige.

• Set a grand vision for your organization. MidwayUSA wants to be the best-run business in America. Not much grander than that.

• “Baldrige is like all the systems of the body that need to work together to create a healthy person,” said Dr. Kathleen Goonan.

More than 700 people are attending the conference. If you’re sorry you missed it, don’t be: You can check out the presentations and materials virtually (click here for more information).

To read more about the Baldrige Award, click on the following articles. (They may not be “official,” but they’re still pretty darn informative.)

• What Is Baldrige?
• The Baldrige Criteria
• Baldrige Core Values
• How to Integrate Baldrige
• How the Baldrige Award Works

(5 votes, average: 4.40 out of 5)

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