Locking in the Keystones

A “keystone” is the central supporting element of a whole. I believe a high-performing organization has five keystones: (1) mission and vision; (2) core competencies; (3) customer knowledge; (4) organizational learning; and (4) alignment and integration.

I will be posting pages on each of these five keystones. You can look for links to them in the “Pages” column on the home page. As with all posts and pages, I welcome your feedback.

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