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Lean is a process-oriented, customer-centric approach that values speed and involves employees. It strives to eliminate non-value-added steps in processes to reduce waste, improve quality, reduce costs, and improve customer satisfaction.

The engine for lean is the kaizen event, a two-week team-oriented project that transforms whatever process is under scrutiny. That concept is incorporated into the LeanBaldrige approach for two significant benefits it provides:

bulletIt produces results in two weeks. We devote two weeks to the company or business unit. By the end of the weeks, the team involved in the event will have helped produce an initial Baldrige assessment.
bullet

It creates internal Baldrige experts. Immersing team members in interpreting and responding to the Baldrige Criteria helps develop a core group that understands the Baldrige model and can help deploy it throughout the organization.

LeanBaldrige is a rapid alternative to the traditional assessment options described here. The LeanBaldrige process involves a carefully-selected team of internal subject matter experts in learning the Baldrige model and answering the questions posed by the Criteria. On the last day of the second week, the team evaluates its answers to identify and prioritize major opportunities for improvement and to develop and initiate the actions to address them. I then take the team's findings and write a more detailed assessment and evaluation that can be used for a deeper understanding of the management system and more thorough planning.

You can find out more about the LeanBaldrige process here.

Contact Steve George at SteveGeorge@baldrige.com or at 952-927-7437.
3381 Gorham Ave., Ste. 203, Minneapolis, MN 55426

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